Medical Spa Terms and Conditions
1. Introduction
- These Terms and Conditions govern the use of services provided by Unforgettable Beauty & Wellness. By booking any services or treatments, clients agree to these terms.
2. Services Offered
- We offer a variety of aesthetic and medical services, including but not limited to [list of services: Botox, fillers, laser treatments, facials, body contouring, etc.]. Each treatment comes with specific instructions, precautions, and risks that clients should fully understand before proceeding.
3. Eligibility
- You must be at least 18 years old to book any treatments.
- Clients are required to disclose any pre-existing medical conditions, allergies, medications, or prior treatments that could affect the services provided.
4. Consent
- Before proceeding with any treatment, you will be required to sign an informed consent form outlining the potential risks and benefits of the treatment.
- You may withdraw consent at any time, but the treatment will be considered completed once it has started.
5. Health & Safety
- All treatments are performed by licensed and qualified professionals. However, you acknowledge that there are inherent risks in medical and aesthetic procedures, including but not limited to bruising, swelling, scarring, or allergic reactions.
- It is your responsibility to follow aftercare instructions carefully.
6. Cancellation Policy
- Clients must provide at least [24-48 hours] notice to cancel or reschedule appointments. Late cancellations or no-shows may result in a cancellation fee of [state the amount, e.g., $50].
- For special treatments requiring deposits, the deposit is non-refundable if the appointment is missed or canceled less than [24 hours] before the scheduled time.
7. Payment
- Payments for services are due at the time of the appointment. We accept [credit cards, debit cards, cash, etc.].
- You agree to pay for the full cost of any treatments or services rendered. Additional costs may apply for follow-up treatments, aftercare products, or changes to the services provided.
8. Confidentiality & Privacy
- Your personal information, including medical history and treatment details, is kept confidential and will not be shared without your consent, except where required by law.
- We may store your personal data to process payments, manage your bookings, and offer you relevant promotions or updates.
9. Refund & Return Policy
- Due to the nature of medical and aesthetic services, no refunds are offered once treatments are performed.
- If you are dissatisfied with a treatment, please notify us within [7-14 days] of the procedure, and we will assess the issue on a case-by-case basis.
10. Liability
- You agree to release and hold harmless the Spa, its staff, and affiliates from any claims, injuries, or damages resulting from the services provided.
- The Spa is not responsible for any complications that arise from failure to follow aftercare instructions or disclose relevant health information.
11. Right to Refuse Service
- The Spa reserves the right to refuse treatment or service to any individual for any reason, including but not limited to safety concerns, inappropriate behavior, or non-compliance with medical advice.
12. Promotions & Discounts
- Any promotional offers, discounts, or special pricing may be subject to additional terms, such as limited time offers or specific service exclusions.
13. Modifications to Terms
- The Spa reserves the right to modify these Terms and Conditions at any time. Any changes will be communicated to clients through our website or directly via email.
14. Governing Law
- These Terms and Conditions are governed by the laws of Alaska. Any disputes arising from this agreement shall be resolved in accordance with applicable local law.
15. Contact Information
- If you have any questions about these Terms and Conditions, please contact us at 907.339.7272.