Privacy Policy

Unforgettable Beauty & Wellness is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our medical spa, use our services, and interact with us.

1. Information We Collect
We collect personal information from you when you visit our medical spa, fill out forms, or book appointments. The types of information we collect may include:

• Personal Identification Information: Name, address, phone number, email address, date of birth.
• Health Information: Medical history, treatment preferences, and other health-related details relevant to the services we provide.
• Payment Information: Credit card or billing details for payment processing.
• Usage Data: Information about how you interact with our website and services, such as IP address, browser type, and device information.

2. How We Use Your Information
We use the information we collect for the following purposes:

• To provide you with medical spa services and treatments.
• To process payments and send appointment reminders.
• To respond to your inquiries and communicate with you about your treatment plans.
• To improve our services and tailor them to your needs.
• To comply with legal and regulatory requirements, including HIPAA in the U.S.

3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Healthcare Providers: In some cases, we may share your medical information with other healthcare providers involved in your care.
• Service Providers: We may share your information with third-party service providers (e.g., payment processors) who help us deliver our services. These third parties are required to protect your information in accordance with this Privacy Policy.
• Legal Requirements: We may disclose your information if required to do so by law or in response to legal processes.

4. Data Security
We take reasonable precautions to protect your personal information, including the use of encryption technology and secure servers. However, no method of data transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

5. Your Rights and Choices
You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete personal information.
• Deletion: Request the deletion of your personal information, subject to applicable laws.
• Opt-Out: Opt-out of marketing communications at any time by following the unsubscribe instructions in emails or contacting us directly.

6. HIPAA Compliance (For U.S. Customers)
As a medical spa, we are required to comply with HIPAA regulations, which protect your medical and health information. Your medical information is treated with the highest level of confidentiality, and we will not disclose your health data without your consent, except as required by law.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated effective date. We encourage you to review this Privacy Policy periodically.

8. Contact Us
If you have any questions or concerns about our privacy practices, or if you wish to exercise any of your rights, please contact us at:

Unforgettable Beauty & Wellness
4001 Lake Otis Pkwy Suite 100 Anchorage, AK 99508
907.339.7272